Remote Assistance is a revolutionary service that allows our highly trained experts to work on your computer from our location. This is done through ulilising software created by TeamViewer. While we are logged on to your computer, you will still have full control of the keyboard and mouse. If at anytime you are feeling uncomfortable with this service you can terminate it from your computer. This service is completely secure and our OTP (one time pass) technology will ensure that our technicians are the only people on your computer. For more information on this product, feel free to Contact Us.
Email Assistance is a tool meant to be used on a regular basis. With this package, you, the user, can reviece indepth anwsers to you questions, no matter how complicated. This service can be utilised for reccomendations on computer hardware, troubleshooting small problems, and general support questions. This straight forward service is for those who need assitance on a regular basis and do not need, remote assitance. For more information on this product, feel free to Contact Us.
Live assistance can be done over the phone, or any popular Instant Messenging service. This can be for small problems that cannot be solved through email assistance. This type of assitance is useful in crunch time when many computer problems seem to arise. We offer this support through many interfaces such as; Windows Live Messenger, Yahoo Messenger, Google Messenger, and over the phone. For more information on this product, feel free to Contact Us.